In today's fast-evolving digital landscape, businesses face the growing challenge of managing complex and rapidly changing business logic. This challenge is driven by factors such as regulatory updates, dynamic pricing, personalized customer experiences, and evolving eligibility criteria, all of which demand significant agility.
While Salesforce has long been the platform of choice for CRM and customer-centric innovation, many organizations are realizing that traditional automation tools, such as Flows, Process Builder, and Apex, may not always be sufficient to handle highly dynamic and sophisticated rule-based decision-making. This is where the Business Rules Engine (BRE) becomes an increasingly vital component in modern Salesforce architecture, particularly for industries such as insurance, financial services, healthcare, and telecommunications.